Powder - San Francisco, California

Karla B.

Muy ricos los ice cream!! Lo malo es que hace mucho frío por ese sector y obvio se tiene que comer afuera. Pero sí fué mi primera vez probando este tipo de powder ice cream lo recomiendo 👍🏻👌🏻

Santiago G. T.

Helados de distintos sabores y texturas a los habituales. Aunque parezca mentira no tienen helado de chocolate!!

傅佳音

I got guava shaved ice with mochi and sprinkles. Yummy!!!!!! Just a little bit expensive. (menu in the back)

Bonnie

I got the passion fruit shaved ice, and my friend got the guava. Both were good, but I feel like it was a bit underwhelming in flavor and could not compare to the shaved ice in Taiwan 🥲

Sean S.

We come here regularly, we like their flavors. Last time, we ordered three large cups to go, they sealed the bag and put everything correctly. When opened at home, we found all three cups filled up till 60% full. Why is that when we order in place they top it up properly, then disappoint in takeouts?! Each cup is $9!

Nini V.

This powder was not powdery/fluffy/snowy like Naya or Udessert. It was richer and denser but I wouldn't go to a place called "Powder" for an icecream texture, so this was disappointing.
It was overly sweet. They skimped on my toppings-- look at everyone's photos, the toppings all look inconsistent. When they handed it over, toppings fell out and we were the last customers tonight.
What an awful experience beginning to end.

I arrived right before closing.
If you don't want to serve patrons until 10pm, lock your doors at 9:45pm.
Otherwise, don't train your staff to feel pressured to rush clients or compromise good customer service just to hurry clients to order and get out.
Your Asian employee/cashier told me, "You have 3 minutes." And the Latina in the back was not outright negative or rude but definitely gave off an impatient disposition which made my partner feel rushed and uncomfortable with trying to enjoy the experience and process of being there and selecting a flavor and toppings and your staff made him feel so rushed that he rushed me and made my experience even more awful because of your staff's negative impact on him.
Are you trying to go out of business?
Additionally, when the cashier handed off the cup on the counter, toppings would fall off, mochi fell off... It's not exactly cheap and that's my money.
Why is your staff inconsiderate when passing off and costing me toppings which I bought with my hard earned money in this rough economy.
Can't even enjoy trying to support an Asian food-inspired business as an Asian. This was the most disappointing experience I've ever had when trying to get a dessert.

As an ex Pinkberry employee back when it was viral and trending, this customer experience was so trash compared to how Pinkberry trained me.
We had to hand off cups with both hands and could never make such comments to customers.

Lenovia

We ordered from the place but they have pathethically small quantity. Doesnt even fill half a tiny bowl, barely worth 3 spoon worth. Tastes OK but definitely not worth the price with this pathetic quantity

We ordered three times total and noticed that their quantity was getting absurdly smaller and smaller every order. Just lost a loyal customer, never ordering again

Vincent Q.

Stumbled upon powder when I was in the neighborhood and was excited to try it when I found out they served Taiwanese style shaved ice. I was pleasantly surprised and come back when ever I am in the neighborhood. Its not super authentic in the flavors and toppings they offer but that's ok because I'm not all that big of a fan of red beans and mung beans anyway. The shaved ice is delicious and my family really loves it.

They offer a number of flavors as a base and extras can be added as toppings. They do offer a waffle cone and I would recommend having that. Would be nice to see more fruit options and condensed milk as a topping. Seatting inside is limited to a bench and there is a few tables outside.