Calistoga Spa Hot Springs - Calistoga, California

Angel G.

Fue. Un día muy relajante con el masaje de tierra de volcánica sus instalaciones magnífica y el trato del personal una excelencia

Jose R.

Un lugar especial con personal muy atento y un buen precio este hotel si tiene lo que ofrece en el momento de la reserva y eso habla bien de ellos

Kayleigh A.

Gracias Esteban 🎉🎊🎈muy atento !!! Muchas gracias 😊

Lisa S.

I have stayed here many times in my life, and keep coming back because the pools are fantastic and the property holds a lot of memories for my family. You can really relax and enjoy time with the person/people you came with. There are plenty of chairs and the outdoor atmosphere is nice.
I was disappointed this trip for the room quality vs the price. The prices keep creeping up, to the point I would expect luxury, but it is far from that. The mattress was sagging, dated and uncomfortable. Both the heaters were quite janky and made awful noises. The fan in the bathroom was ridiculously loud. The fridge made a terrible squealing noise all night. The room was poorly insulated and not quiet, despite having the doors and windows closed. We were not particularly comfortable. It just feels very funky and poorly done for the price. I will say the room was spotless and the staff were very friendly. We still had a great trip but I do have the feeling we were overcharged. Might be time to start exploring new options

G H.

Completely overpriced, pool area is filthy. The staff is rude and unhelpful with your bags. Two of the worst massages I ever had your hotel is completely rundown. I only came back for the pool and even that wasn’t cleaned up. There was the exact same piece of bread out by the pool at the end of the pool from two weeks before I’ll never come back again. Your staff is combative and argumentative and unhelpful.

M W.

Great hotel/spa. But your access to the pool ends at checkout. Inconvenient for guests.

Replying to the Hotel manager response:

It’s not confusing for me as to how your business charges for the pool access for guests only. As a matter of fact, charging guests that stayed in the hotel for the same day they checked out to use the pool is tacky. Guests must check out by 11, which is the norm. Asking guests to pay to use the pool after checkout, regardless of not being an option for non guests is a different discussion.
The room is vacated by 11 to prepare for incoming guests but the pool access doesn’t interfere with preparing the facilities for incoming guests, you’re just trying to get more cash from people that chose to stay at your hotel. I costs you absolutely nothing to let guests stay in the pool after checkout. There are many options in Calistoga…

Melissa A.

Didn't stay in the hotel this time. Just enjoyed the pools while a friend had some of the spa services.

The place is kept nicely. Inside and out. The pools are fantastic. The size and temperature variations are just right.

My hubby and I stayed in the hotel and enjoyed services here something like 10 years ago. We were comfy in the rooms but the spa service is what blew our minds. I remember we did a late night mud bath and massages. We have had many massages in our days but the masseuses we experienced were A+++!

We felt their intuitiveness for our body's needs. The pressure and methods were unbelievably perfect. The best we'd EVER had which was beyond our expectations.

This time, my friends feedback was similar. She's also a well experienced massage client.

It's a great experience, I recommend it!

erin S.

We enjoyed the family friendly atmosphere. The room was a little dark compared to the picture. Different color schemes and lighting would help a lot. We really appreciated the independence that the amenities of the room offered, like having adult time to enjoy breakfast and coffee while the kids watched tv on the bed.