Gastro Health & Nutrition - Katy - Katy, Texas

Shannon Stiles

I was referred by my primary care for a routine colonoscopy. Before my consultation appointment I completed all online paperwork, but when I went in for consultation appointment I was told they weren’t able to access yet so went through the questionnaire again with nurse & PA but never saw the doctor.

I was very PROACTIVE in including the information that I have a cochlear implant & type of implant due to possible surgical limitations.
I included my cochlear information & the fact that I medically cannot have a monopolor cautery due to electrical currents. This information was included in my consultation online paperwork, during my consultation visit, on the phone call from doctors office confirming my colonoscopy appointment, on the phone call from surgery center confirming, as well as to multiple nurses at surgery center.
It wasn’t till I had an IV in my arm that a nurse finally listened to me and acknowledged that a monopolor machine is what they use for larger polyps & the facility didn’t have a bipolar cautery machine which would be needed if large polyps found.
THIS never should have been continuously ignored.
At my post appointment I was almost in tears because as proactive as I had been i felt like I couldn’t trust medical team. When I asked what else I could have done to advocate for myself the PA, Ami Patel suggested I make appointment with my cochlear surgeon in advance of any procedures. Which I actually did but it still didn’t help because nobody paid attention.

I was scheduled for a 2nd procedure with Dr.Verma, but that was canceled & pushed to PA Patel. At that point I canceled due to lack of trusted care.

More attention needs to be given to what patients put in the paperwork they are made to fill out and during appointments.
Also, doctors not just PAs should have active roles in medical procedures.
When I tried to speak to someone about procedure due to limited information nobody ever called & followed through.

Martha Beltran

Excellent service provided by all staff members. Doctor listened very attentive to my health issues and made me feel very comfortable during my visit. Maricel went above and beyond to help me. Thank you!

Mindy Vasquez

From the the front desk staff to the young lady that took me to the examining room were excellent! Had some problems with my Cobra insurance but Marisol called me to assure me that benefits were verified and rescheduled my Colonoscopy quickly. I would recommend your practice

Kadia Kamara

I Love Dr
Verma!!! He's one of the best doctors I've ever had. He is so genuine and really cares about his patients. I went through a serious health issue and he took care of me more than my specialist. He's thorough and does everything he can to make sure your good.

Viviana Franco

Dr. Diana saw me for the first time and in addition to the fact that her concepts gave me tranquillity given her knowledge, she was very professional in answering all my questions and concerns and I had a 100% recommended feedback

K G

I have no complaints to Dr. Verma, he is good. Staff in the office are good as well, however, the billing team is really difficult to deal with. Numerous (50+) calls to fix billing errors in last 2 years, and it is extremely hard to get them to call you back. I had called different numbers/medium/forums, but no one cares. The same is the case when the insurance team tries to reach them. I had to go to their office personally to have them call me once but no resolution yet. I am paying for the mistakes they are making, and the only choice I have is to request them and resubmit, and can't do anything if they choose to sit on it and then eventually put a mark of my credit history? I recommend to ask for diagnosis codes and the CPT codes that are used before leave the office.

Suja Guda

I visited the clinic with one of my family members and I'm delighted to share our positive experience at Gastro Health and Nutrition Clinic. The staff exhibited exceptional professionalism and courtesy, creating a welcoming atmosphere. The clinic's services were thorough, addressing health needs with expertise.

Nikitha Tipparaju

My visit here was extremely helpful. All the working staff along with Dr. Varma are sweet and ready to inform and serve the patients. They treated patients well and did an amazing job answering questions. Will definitely come back!