Insomnia Cookies - Berkeley, California

Babydoll L.

So delicious warm the right sweetness and chocolate chips the gooey center of the brownie was definitely 🔥

julien P.

Hands down the best cookies ever but Mr. “I’m by myself” tonight’s customer service wasn’t appeasing.(1/21/25 8pm)

Got a classic 6 pack and turns out they were 1 cookie shy because they ran out. I asked if he can just put a deluxe cookie in there as that’s the only other flavor we like. Absolutely not, no can do. Then told us it’d take 10-15 for a fresh batch of snickerdoodles. We asked to pay the difference (less than $2) for the box change. No can do. No refund no repurchase. Customer service/cash register duties couldn’t possibly be that difficult. He didn’t try to reason/help out at all and repeated multiple times he’s working by himself and there was an earlier rush

Meg M.

Delivery took over a hour to get to me for 4 cookies and a two scoop ice cream… and when it arrived it was melted.. and the 1st cookie I bit into had a blonde hair? Like I’m over it. Was very disappointed with this location. Don’t recommend go to a better location to get cookies

Kou K.

If you desire slightly less sweet cookies than Crumbl, then this is the place for you. They probably still have the same caloric intake, except these are more akin to actual cookies rather than cake. It is better to get something like a cookie sandwich since buying the cookie itself lacks novelty, but you still pay for the price of something novel like that at Crumbl. My only complaint about this place's service is quite slow for something as simple as cookies. However, the place is never dirty, which makes waiting for cookies more palpable.

Amina M.

I frequent here often. I usually do online orders but due to how busy you guys are and how long you end up waiting I decided to go in person this time to order. I asked if I could get a pint of ice cream. The gentleman told me that you guys do ice cream by the scoop. So I asked for 2 scoops. However, I've gotten a pint before and there is a pint listed and priced at $14.50 on the physical menu. I'm just curious.... why can't I get a pint? Like I even pointed to the pint that's a displayed as an example... like... I just find it quite interesting that we happen to be people of color my mans black, I am Arab and black, I'm just curious given the results of today, what was the intention behind that?

김도연

직원분들도 친절하시고 매장 내 분위기도 좋아요!! 아이스크림이 정말 맛있고 저렴한데다 양도 많아서 기분 좋았어요😋(사진은 먹던 도중 찍었는데 처음 받았을 때 양은 훨씬 많아요! 거의 산처럼 쌓여있어요!!) 비건 메뉴, 글루텐 프리 메뉴도 있는게 정말 세심하게 느껴졌어요🥰 맛있는 디저트를 좋아하신다면 이곳을 적극 추천합니다!!

KD M.

It's next to a university so this location is a student budget friendly location for pocket. However that don't compromise on the quality of the food. I would definitely revisit again.

Sid S.

I went there at 1 am for a nice warm cookie and I got it, but the line was so long. I was about to quit halfway through, but the friendly workers made it worth the wait. Very welcoming and upbeat, keeping the line entertained. Oh and the cookie was amazing. Definitely going back