The Penny Ice Creamery | Town & Country Village - Palo Alto, California

Jean T.

I love their hand crafted ice creams! They also offer special toppings such as grill marshmallow. Very interesting. The butter caramel, roasted corn blueberry and coffee flavors are all taste good! You can taste the fresh ingredients and I love the sweetness level. Not too sweet and it’s exactly the right amount. Highly recommend!

dorwin T.

its a cloudy day.
after our lunch my hus said there is a cute ice cream shop near by so we came check it out～the staff is extremely friendly. i try coffee and dark chocolate the ice cream style reminds me of gelato. its not that creamy but very tasty
i choose dark chocolate and when i asked about the marshmallow topping he said cuz it's my first time here so he can give it for free～really appreciate
a perfect ice cream and friendly people and also its me and my hus‘s 8th anniversary so happy～～～

Kat L.

I had to check out Palo Alto’s newest ice cream shop! The shop is bright and cute and the people who work there are extremely friendly. They let me taste like seven different flavors!

The ice cream style is a little more icy than creamy/fatty, it reminds me of gelato. What really stood out though are the flavors! Someone in the kitchen is a flavor master.

The chamomile apricot tasted like an apricot creamsicle. The pineapple sorbet tasted so fresh and juicy, like pineapple when it’s perfectly ripe. The mint is very herbal with bitter chocolate. The bitter caramel is pleasantly sweet but with a bite, similar to Salt and Straw’s old rye flavor. The vegan chocolate rivals Humphrey Slocombe’s - it’s intense, dark, and satisfying. But my favorite was the verve coffee flavor. It’s a flavor burst on your tongue, with a little nuttiness and sweetness.

They let you do a little tasting called a mini triple so you can get three flavors in one (woohoo for indecisive people!) Don’t miss their light and fluffy bruleed marshmallow topping.

Eliza P.

I got a cup of strawberry peppercorn and vanilla ice cream with toasted marshmallow topping. The strawberry was really good with bright explosions of flavor from the pink peppercorns, and the vanilla was smooth and floral. The toasted marshmallow was so good, perfectly roasted and sweet! It's the only way I want to eat ice cream now.

Colleen H.

Love the flavors of Penny Ice Creamery. My favorite is Verve coffee with chocolate almond praline. Delicious!

Chelle T.

Interesting flavors to try. I am glad they let you sample a little. The cinnamon seemed a little burnt according to one taster, the caramel one as well. The strawberry seemed to have a yogurt taste but also more of a raspberry flavor. I chose the mint with chocolate chip which was reminiscent of the leaf itself. It is a nice dessert place whether or not you had a big meal. Service is nice. PS there was a neat "show" if someone before you orders a toasted marshmallow.

David F.

Flavor selection is unique and inviting. But the ice cream fell short of expectations. Had the Fresh Mint Chip and it wasn’t minty enough. Also lacked creaminess of other scoop shops. Texture was good.

Dan L.

Ice cream was fine. Service was terrible -- one person was walking around behind the counter offering no help and answered rudely when we asked if we were standing in the right line. The other was trying to serve customers but about as slowly and inefficiently as one could imagine. Prices are very high. Not worth the hassle or the indifference. For the management: Perhaps (1) instruct your associates that when a long line forms, they should stop what else they're doing and help serve customers; (2) instruct associates to at least make eye contact and say "I'll be right with you" to those waiting; (3) reorganize your process -- person at the counter had to keep going back and forth between the ice cream case, the scooping station, the cups, the cones, and the toppings. Looked like a comedy routine where the goal is to maximize customer frustration.