TRUSS Restaurant & Bar - Calistoga, California

Josselin G.

Tenía una cerveza de barril local difícil de encontrar. Comenzamos con una salsa de cebolla compartida que era muy ligera y sabrosa, servida con deliciosas papas fritas. Vale la pena

Olia R.

Deeply Disappointing Experience at the Four Seasons Napa Restaurant – A Shadow Over a Brand We Loved

We’ve stayed at Four Seasons Napa multiple times — in fact, we were just there a month ago for a weekend getaway and came back again, trusting the consistently high standards of the brand. Sadly, this recent visit left us truly disappointed, all because of one experience at the hotel’s only restaurant.

We had a brunch reservation for four and started with appetizers and Espresso Martinis. The glasses were unusually small — definitely not what you’d expect for this cocktail — and after just a few sips, all four of us agreed that the drinks were simply terrible. They were overly sweet, weak in both alcohol and coffee flavor, and tasted more like melted ice than a proper cocktail.

When our server checked in, I politely expressed my surprise and said the drink didn’t resemble the ones we’ve had here before. She was kind and apologetic and offered to have them remade. We accepted. Shortly after, we saw the manager step in, change the bartender, and prepare the new drinks himself. The second round was much better, and we appreciated the effort.

However, when the check arrived, the original cocktails were still included. I politely asked about it, and the server responded, “Well, you drank it.” I asked to speak to the manager, and that’s when things took a truly disappointing turn.

Instead of showing understanding or professionalism, the manager doubled down and told us he had to charge for anything that had been consumed. He gave us a forced smile and a tone that clearly implied we were trying to get a free drink. It was patronizing and insulting — not to mention completely out of line with the Four Seasons philosophy.

This was not about the money. It was about being treated with respect, and feeling like our long-standing loyalty to the brand meant something. Instead, we were left with the impression that our integrity was being questioned — over a $20 cocktail that was objectively bad and replaced by their own initiative.

We’ve recommended Four Seasons Napa to countless friends and family. But after this experience, it’s hard to say we’ll be back. It’s honestly painful to write this, but it’s even more painful to have felt so unwelcome at a place that once felt like a favorite.

Oliver P.

Late Dec2024 One of two main dining establishments at the Four Seasons in Calistoga and is the principal outlet for staying guest.

Our dinner dining experience features Napa Valley cuisine and drinks with ingredients mainly regionally sourced. The dishes were fusion representations of a number of classic European and American dishes with seasonal components. The menu is varied but easily navigated whether you are looking for a light or heavy repast.

The servers are very well informed, helpful and attentive as expected of the Four Seasons brand.

The bistro interiors are modern, warm, and comfortable with high vaulted ceilings and a spacious layout that provides a balanced privacy as well as a communal feel.

Our first proper meal during our arrival at Napa Valley was indeed a satisfying one.

Sanjay S.

Went for breakfast at Truss. Came here for a conference. Luckily there was no wait time. I was able to walk in and get a table. The host was great, server was very good. Food was good. Loved the hash brown there were something, different.

Danny G.

Unfortunately, we sat outside and the weather was not favorable. I believe it was about 103 degrees, we should have sat indoors. My view of a dead oak tree was not what I wanted to see on our special birthday celebration especially spending $$$$. Make sure you review the weather temperature before sitting outside and that there are enough umbrellas at your table. Our server was awesome and we enjoyed her sense of humor

Mandy J.

We had a lovely late lunch at Truss today!
We chose to sit outside and were thankful the staff provided a table with shade. The space is so beautiful inside and out, but we prefer outside when we can.
We ordered Parmesan truffle fries for the table, and they were so delicious. Beware: the portion is huge! Two of us ate what felt like a ton and barely ate half of the order. Definitely enough to share.
I ordered the rigatoni dish but GF, so it was spaghetti style noodles. My friend ordered the steak sandwich.
Everything tasted delicious, and we're excited to see what else this beautiful property has in store for us!

Ofir

Me and my wife celebrated the new year in this restaurant. The restaurant and the location is beautiful. The waiter she was really nice, and service was good. But the dinner was not good at all. We ordered the salmon and meet. The bill was over 450$ and definitely wasn’t worth it. Me and my wife love to go for nice restaurants and we love to pay for good quality, but in this time I really don’t think it’s worth the price. I usually don’t like to share bad reviews but I feel it was necessary for me to share my experience.

We stayed in the hotel and everything was amazing besides this dinner.

Christine P.

Amazing dining experience! Beautiful , tasty food. The view is incredible also. Incredible service by all the staff and a very knowledgeable sommelier named Karlo. Everyone was so friendly. The atmosphere was fancy yet casual and not stuffy. Highly recommend